Standard Hardware Configurations

Brookdale Standard Hardware Configurations

Standard Desktop:Lenovo ThinkCentre M70t Towers

• Intel Core i5 Processor
• 16 gigabytes of RAM
• 256-gigabyte solid-state hard drive

Standard Laptop: Lenovo ThinkPad L14

• Intel i5 processor
• 8 gigabytes of RAM
• 256-gigabyte solid-state hard drive
• Webcam with Mic built-in
• No carrying case

Standard Networked Printer for Labs: Enterprise 600 M602dn with an extra tray

• Print speed: Up to 52 ppm
• Networkable
• Memory: 512 MB
• Media sizes: Multipurpose tray 1: letter, legal, executive, statement, 8.5 x 13 in, 3 x 5 in, 4 x 6 in, 5 x 7
• in, 5 x 8 in, envelope (commercial No. 9, No. 10, Monarch), US postcard. Tray 2:
• Included for lab usage: 500-sheet input tray: letter, legal, executive, 8.5 x 13 in

Standard Networked Printer for department use:

Administrative Offices and Departments should be using the Konica’s, and those are maintained through the print shop

Apple iPads

The Apple iPad and mini can be customized to fit your needs. The 16GB choice will be suitable for most users. If you need assistance in helping you plan your choice, please let us know at the Help Desk. We will be glad to have a technician assist you.

For information on the iPad mini, please click here: http://store.apple.com/us-hed/buy-ipad/ipad-mini

For information on the iPad Air, please click here: http://store.apple.com/us-hed/buy-ipad/ipad-air[

Replacement Regulation

Support

If you have an issue or request related to this service, the Brookdale Office of Information Technology’s Help Desk is available 24 hours a day, 7 days a week, 365 days a year.

Contact the IT Help Desk using one of the following methods:

• Create a Support Ticket: Using the Service Now application to open a ticket gives you the flexibility to check the status and add comments on a ticket, which is the preferred method.
  • Log into ServiceNow using your Brookdale email and NetID password to create a support ticket.
• E-mail: HelpDesk@brookdalecc.edu
• Call (732) 224-2829: Used for emergency issues that require immediate assistance.